Schools365

About Seller

Schools365 is India’s foremost company engaged in servicing the needs of all the stakeholders of the schools eco-system in India. We offer world class solutions and services to all the important players of the eco-systems including - school kids, parents, schools, education focused brands and other service providers. Schools365.in is one of its kind digital platforms in India. It is exclusively built for the K12 ecosystem in India to enable seamless digital interactions and transactions across all stakeholders engaged in the K12 schools ecosystem. Schools365 is backed and operated by a highly focused team with excellent professional and education pedigree and with numerous years of experience in the education space in India.

Seller's Order Delivery Policy

• Orders are typically shipped by sellers within 2 business days from when orders are placed. You will receive a confirmation email with a tracking number once your order is shipped.
• Orders are typically delivered within 7 business days from the day it is shipped, depending on your location and the shipping method you choose.
• Order cancellation with prior approval is only possible before an order is shipped. To request a cancellation, please contact seller as soon as possible with your order number and reason for cancellation. We will work with Sellers to accommodate your request, but we cannot guarantee that we can cancel your order once it is processed or shipped.

Seller's Return Policy

From Schools365: We work very hard to ensure that you have the best possible shopping experience with us however we do understand that there will be some rare cases where you may want to return, replace, or exchange your products. All such processes are governed by our standard policies which are designed to keep in mind your convenience.

Types of Products

1. School Mandated Products & Services - These are the products and services which are mandated by your school. These products are specifically designed/produced/customized for the school and are typically available for purchase on your customized school store on Schools365 site. - Product return is not allowed for these products

2. Other Products & Services - Any product other than the School Mandated Products are classified as ‘Other Products’. - Product return** is allowed for these products.

You may return the products delivered to you by contacting our ever helpful customer service team and placing a return request within 7 working days after the receipt of the product.

Product exchange - You may exchange the products delivered to you by coming to any nearby store within 7 working days** after the receipt of the product. Please contact customer service team for guidance.

IMPORTANT NOTE- The company reserves the right to change the policies from time-to-time and the customer agrees to the updated and revised changes in policy.

For detailed policy please visit - https://www.schools365.in/return_refund_exchange_policy

Seller's Shipping Policy

Schools365 - Fixed charges of 109 INR applicable for all orders. For remote locations and locations in the states of Jammu and Kashmir, North Eastern States and Sikkim, there will be an additional Rs 100 towards remote location charge for all orders.

Seller's Contact & Customer Service

Schools365 contact details for product clarification or returns are as follows:

Pulse Sports Private Limited

Ground Floor,A06-A-N.G.E.F, Ancillary Industrial Estate,

GarudacharPalya Main Road, Mahadevapura,

Bengaluru – 560 048,Karnataka, India

Email: support@schools365.in

Call us: +91.9686454177 (Mon - Sat, 10AM - 6PM )